it can be pitiful to acquire to report that my many e-mail to Buyer Relations have not been answered as of thus far October 29, a complete insufficient one of the most elementary courtesy toward an 84 yrs aged Initial-Class passenger and Recurrent Flier….
She was fantastic and I hope she is within the flight up coming spet Once i am heading back again to St Thomas Thanks Mike
I attempted to utilize a $five hundred vacation voucher to get a new flight and I used to be unable to do this as American Airways refused to accept the voucher. Remember to tell travelers to maintain their seats and never be ripped off by these fictitious vouchers that AA features for tourists to surrender their seats.
Customers can also American Airlines buyer service with the email detailed listed here: . We received an automated response inside a few minutes, however the correspondence didn't handle our issue.
I traveled a short while ago on your own airlines and expert a discomfort on Flight us3861 Tuesday oct. 8th 2015 . The air-con wasn’t Performing and since of my bronchial asthma it had been sizzling and I felt amusing.
Flt 1999 from FLL on11-22-15 was a large number. Was delayed mainly because all baggage was not loaded as a result of rain,then the baggage was loaded improperly, we taxied back on the terminal, fixed the baggage and afterwards we would have liked gasoline given that we had been delayed. We waited for somebody to come to unlock the gasoline tank(that treatment) for a minimum of forty mins.
Two months ago we gained the terrible information that our twelve year old grandson were hit by a truck and killed. We required to get from PA to CA as speedily as you can. It had been Thankagiving 7 days, the worst week of your 12 months to journey through Hotwire, we had been able to get reservations another early morning on American, not the airline on which we commonly travel.
I traveled very lately on a single of the planes, I've generally been contented even so, this practical experience left me Using the query, “Why must I exploit this airline?â€. I left L.A. to fly to Phoenix I was returning residence just after caring for my sister and required to get home right away due to the fact my partner was hurt at your house. Before the aircraft still left there have been Personal computer problems and after we landed the ramp wouldn’t open up we had to be “towed †to a different gate. “We didn't disembark from the aircraft until finally the last call for my future flight. I understand that you can find challenges that happen though the service was not up to expectations. At no time did anybody say we've been sorry, besides the pilot mentioned, “Very well I don’t understand what to say items materialize, I suppose sorry could be fantastic.
I had been fortunate adequate for being on board American Airways Flight #32 (LAX – JFK) on labor working day….my husband and i were being seated individually…we experienced a death in the household and were being intending to nyc for just a funeral…….
I can guarantee you that Here is the worst flight I've had in my complete everyday living. My mom and spouse both concur. We fly everywhere in the region and are not new to touring. Over-all it had been only a horrible experience. We knowledgeable racism, incompetence and over labored and irritable staff members.
Final month, I traveled on American Airlines from Portland, Maine to Washington, DC. I'm able to’t let you know adequate about the excellent service I acquired. I requested a wheelchair for each airports as well as the chair and attendants ended up proper there and went over and over and above the decision to duty.
I am a 100 percent disabled veteran who's got saved her income for around 16 months shelling out within a family vacation club to go on the cruise from PR spherical trip towards the Caribbean with my son who I wont be seeing for a very long time as a consequence of a job he chose to just take. I purchased a aircraft reservation when US Airways was in business but someone in the organization established it nearly just take my flights and also to steal my cash. They switched it out to American Airlines Nevertheless they improved the six digit history locator 3 instances. It must not have improved but only twice plus they moved it helpful hints from NYC to PHL. They did this because the one who ruined my cruise is from PHL. Bronwyn Westraad is supposedly an staff of Disney Cruise Line and she provides a cellular telephone. She lied to everyone and reported which i had a discussion with her. I just explained to her on voice mail to simply call me simply because a person explained they ended up cancelling my cruise. they gave no purpose. I'm 55 a long time old and I've a set revenue. They canceled my cruise without having a rationale. They didn’t like that I discussed that it absolutely was far too perilous to try and achieve Grenada on one/twelve leaving on 1/ten you would need to check out fast and you simply cant do it Therefore the captain checked out the mapping I Obtain because they adjusted the itinerary so the ship goes to Barbados initial after which you can to Grenada.
We boarded the plane and there have been two great gentlemen attendants. They served one spherical of drinks very quickly and never ever arrived back again about and asked if we needed anything to consume.
I'm writing to express my disappointment with my new excursion. I created arrangements by using American Airways so that I could use my factors and I used to be satisfied with that. I obtained a superb selling price. Because of an unexpected and unfortunate security breach at Albany Airport my flight to Norfolk was delayed two several hours. We rebooked to Newport Information in lieu of Norfolk for getting there at a decent hour. Our luggage on the other hand went to Norfolk. We rented a vehicle and picked our luggage.To the return flight and checked our baggage then received an e mail from YOU telling us of the delay and dependant on the knowledge YOU provided we rebooked to a afterwards flight.